Sales and marketing made easy
One CRM solution

Generate 10X more qualified leads and close deals faster with a digital-first, all-in-one 360° CRM.

Attract the best leads. Generate 10X more opportunities.

Attract visitors, convert them into leads, run campaigns, and turn your website into a lead generation machine.

Deliver personalized experiences at scale. Improve lead engagement by 40%.

Build tailored campaigns and optimize them with real-time data for better engagement.

Drive deals to closure, faster. Reduce time to close by 80%.

Freddy AI helps you focus on the right deals that will drive revenue. Get insights across the funnel from lead to revenue with multi-touch attribution.

Develop nurture campaigns that delight customers. Increase repeat purchases by over 50%.

Nurture leads along the funnel with targeted campaigns, support customers with educational content, and build deeper relationships.

Powering millions of conversations for businesses of all sizes

Connect Freshworks CRM with your favorite tools

Integrate the tools that you already use with Freshchat to get all the context in one place.

Try the Freshworks CRM Customer-for-Life Cloud today

Sign up for Freshworks CRM today! You get a 21-day trial with access to all features.

Customer-for-Life Cloud


For standard support
$ 35 Agent / Month
  • 1000 incoming minutes/month
  • Chatbots
  • Chatbot Analytics
  • Inbox Views
  • Topics
  • Groups
  • Canned Responses
  • User Segmentation
  • Business Hours


For getting efficient
$ 85 Agent / Month
  • 2000 incoming minutes/month
  • Everything in Blossom and...
  • Auto-Resolve
  • Team Performance Report
  • CSAT Survey & Report
  • WhatsApp Business ADD-ON
  • Custom Apps
  • 200K MUV/agent


For stellar performance
$ 125 Agent / Month
  • 3000 incoming minutes/month
  • Everything in Garden and..
  • Round-robin Routing
  • Custom Roles
  • Portal Rebrand
  • Custom Reports and Dashboards
  • Customer Segments